Terms and Conditions

Introduction

These Terms and Conditions (“Terms”) govern the provision of building, construction, and related services by Virtuoso Building Solutions Ltd (“the Company”), a company registered in England and Wales, operating in London, UK. By engaging the Company for services, you (“the Client”) agree to be bound by these Terms.

1. Definitions

  • Company: Refers to Virtuoso Building Solutions Ltd.
  • Client: The person, firm, or company receiving services from the Company.
  • Services: Refers to any building, construction, renovation, or related services provided by the Company.
  • Contract: Any agreement, written or oral, for the supply of services by the Company to the Client.

2. Scope of Work

2.1 The Company shall perform the services outlined in the quotation or contract agreed upon with the Client. Any additional work outside the agreed scope must be authorized in writing by both parties and may incur additional charges.

2.2 The Company reserves the right to make minor changes to the services if necessary to comply with statutory requirements or improve quality.

3. Quotation and Acceptance

3.1 All quotations provided by the Company are valid for 30 days from the date of issuance unless otherwise stated.

3.2 Acceptance of the quotation constitutes an agreement to these Terms. The Client may accept the quotation either in writing or verbally, following which a contract will be formed.

4. Payment Terms

4.1 The Client agrees to pay the Company the amount specified in the contract, as per the agreed payment schedule.

4.2 Payments must be made according to the schedule agreed upon in the contract, usually broken down into deposits, progress payments, and final payment.

4.3 Late payments may incur interest at a rate of 4% above the Bank of England’s base rate, compounded daily, until payment is made in full.

5. Deposits and Cancellations

5.1 A deposit, as agreed between the parties, is required before work can commence. The deposit is non-refundable unless otherwise stated.

5.2 If the Client wishes to cancel the contract after acceptance, the Company reserves the right to retain the deposit and may charge for any work already completed or materials purchased.

6. Variations and Amendments

6.1 Any variations to the work agreed upon must be requested in writing by the Client. The Company will confirm acceptance or refusal in writing.

6.2 Any additional costs arising from variations will be added to the final invoice and must be settled by the Client in accordance with the payment terms.

7. Access and Site Conditions

7.1 The Client is responsible for ensuring the Company has access to the site during agreed working hours. Any delays caused by lack of access may result in additional charges.

7.2 The Client must inform the Company of any hazardous conditions or materials on the site that may affect the work.

8. Completion and Delays

8.1 The Company will make every effort to complete the work within the agreed timeframe. However, the Company is not liable for delays caused by circumstances beyond its control, such as adverse weather conditions, material shortages, or other unforeseen issues.

8.2 If delays occur due to the Client’s actions or failure to provide access, the Company may adjust the completion date and charge for additional time spent on the project.

9. Warranties and Liability

9.1 The Company warrants that all work will be completed to a professional standard and in compliance with applicable building regulations.

9.2 The Company is not liable for any damage caused by third parties, or defects arising from materials supplied by the Client.

9.3 The Company’s liability for any claim arising out of the services provided is limited to the value of the contract unless otherwise required by law.

9.4 The Company shall not be held liable for any indirect or consequential loss, damage, or expense arising out of the contract.

10. Health and Safety

10.1 The Company complies with all relevant health and safety regulations. The Client agrees to cooperate with any health and safety requirements, including ensuring that the site is safe for work to be conducted.

11. Materials and Ownership

11.1 Materials provided by the Company will remain its property until full payment has been received. The Company reserves the right to reclaim any materials not paid for.

11.2 The Client is responsible for ensuring the security of any materials delivered to the site.

12. Dispute Resolution

12.1 Any disputes arising from these Terms or the contract should first be addressed through negotiation between the parties.

12.2 If a resolution cannot be reached, the matter may be referred to an independent mediator agreed upon by both parties.

12.3 These Terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Termination

13.1 The Company reserves the right to terminate the contract if the Client breaches any of these Terms or fails to make payments as agreed.

13.2 The Client may terminate the contract by giving written notice, but will be liable for any work completed and materials purchased up to the date of termination.

14. Force Majeure

The Company will not be liable for any failure or delay in performing its obligations under these Terms due to circumstances beyond its control, including but not limited to natural disasters, strikes, or shortages of materials.

15. Amendments

The Company reserves the right to amend these Terms at any time. Any amendments will be communicated to the Client in writing.